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Title details for The How of Wow! by John J. Murphy - Available

The How of Wow!

by John J. Murphy
Patrick Lawlor
Audiobook
Listen to a sample Listen to a sample
In his book, The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your s service. When was the last time you were "wowed" by the service you received? Maybe you were "wowed" while buying groceries, resolving a problem with your bank, checking into a hotel or flying across the country. Or maybe you were not. It seems that the secrets behind world class service are often just that-secrets! But in The How of Wow!, award-winning author John J. Murphy shares 10 secrets behind world class service. This is a book about creating raving fans-customer advocates who go out of their way to spread the good word about the experiences they have consistently had with you. John shows us to make "wowing" customers the rule, rather than the exception. Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audiobooks may be short in length, but their words speak volumes.
Expand title description text
Publisher: Ascent Audio Edition: Unabridged

OverDrive Listen audiobook

  • ISBN: 9781469058689
  • File size: 27801 KB
  • Release date: May 1, 2014
  • Duration: 00:57:55

MP3 audiobook

  • ISBN: 9781469058689
  • File size: 27805 KB
  • Release date: May 1, 2014
  • Duration: 00:57:55
  • Number of parts: 1

Formats

OverDrive Listen audiobook
MP3 audiobook

subjects

Business Nonfiction

Languages

English

In his book, The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your s service. When was the last time you were "wowed" by the service you received? Maybe you were "wowed" while buying groceries, resolving a problem with your bank, checking into a hotel or flying across the country. Or maybe you were not. It seems that the secrets behind world class service are often just that-secrets! But in The How of Wow!, award-winning author John J. Murphy shares 10 secrets behind world class service. This is a book about creating raving fans-customer advocates who go out of their way to spread the good word about the experiences they have consistently had with you. John shows us to make "wowing" customers the rule, rather than the exception. Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audiobooks may be short in length, but their words speak volumes.
Expand title description text
Business Nonfiction
  • Details

    Publisher:
    Ascent Audio
    Edition:
    Unabridged

    OverDrive Listen audiobook
    ISBN: 9781469058689
    File size: 27801 KB
    Release date: May 1, 2014
    Duration: 00:57:55

    MP3 audiobook
    ISBN: 9781469058689
    File size: 27805 KB
    Release date: May 1, 2014
    Duration: 00:57:55
    Number of parts: 1

  • Creators
  • Formats
    OverDrive Listen audiobook
    MP3 audiobook
  • Languages
    English