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I Hear You

Audiobook
Birth, death, and conflict-three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication-not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives. Sample dialogues show how this shift in thinking leads to better conversations and greatly improved outcomes. Listeners learn how to:
  • Tell the other person's story-the cornerstone of real engagement
  • Look from the outside in and see themselves as others do
  • Recognize the role systemic factors play-and transform a conflict into a shared challenge
  • Overcome the defense mechanisms that derail dialogue For anyone trying to negotiate a difficult situation with a boss, colleague, employee, or client, I Hear You changes opposition into understanding and mere talk into real trust.

  • Expand title description text
    Publisher: Ascent Audio Edition: Unabridged

    OverDrive Listen audiobook

    • ISBN: 9781469058214
    • File size: 237205 KB
    • Release date: October 1, 2015
    • Duration: 08:14:10

    MP3 audiobook

    • ISBN: 9781469058214
    • File size: 237235 KB
    • Release date: October 1, 2015
    • Duration: 08:21:08
    • Number of parts: 9

    Formats

    OverDrive Listen audiobook
    MP3 audiobook

    subjects

    Business Nonfiction

    Languages

    English

    Birth, death, and conflict-three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication-not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives. Sample dialogues show how this shift in thinking leads to better conversations and greatly improved outcomes. Listeners learn how to:
  • Tell the other person's story-the cornerstone of real engagement
  • Look from the outside in and see themselves as others do
  • Recognize the role systemic factors play-and transform a conflict into a shared challenge
  • Overcome the defense mechanisms that derail dialogue For anyone trying to negotiate a difficult situation with a boss, colleague, employee, or client, I Hear You changes opposition into understanding and mere talk into real trust.

  • Expand title description text
    • Details

      Publisher:
      Ascent Audio
      Edition:
      Unabridged

      OverDrive Listen audiobook
      ISBN: 9781469058214
      File size: 237205 KB
      Release date: October 1, 2015
      Duration: 08:14:10

      MP3 audiobook
      ISBN: 9781469058214
      File size: 237235 KB
      Release date: October 1, 2015
      Duration: 08:21:08
      Number of parts: 9

    • Creators
    • Formats
      OverDrive Listen audiobook
      MP3 audiobook
    • Languages
      English